Privacy Policy
At The Woke Design, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our subscription-based design services.
1. Information We Collect:
- Personal Information: When you subscribe to our services, we collect information such as your name, email address, company name, and payment details.
- Design Briefs and Content: We collect information you provide in design briefs, including text, images, and brand guidelines, to fulfill your design requests.
- Website Usage Data: We collect information about how you interact with our website, including IP addresses, browser type, and pages visited.
- Communication Data: We collect information from your communications with us, including emails and chat logs.
2. How We Use Your Information:
- To Provide Services: To fulfill your design requests and manage your subscription.
- To Communicate With You: To respond to your inquiries, provide updates, and send important notifications.
- To Process Payments: To process your subscription payments.
- To Improve Our Services: To analyze website usage and gather feedback to enhance our services.
- To Comply With Legal Obligations: To comply with applicable laws and regulations.
- Marketing: With your consent, we may use your information to send promotional materials and marketing communications. You can opt-out of these communications at any time.
3. Information Sharing:
We may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and hosting providers. These providers are contractually obligated to protect your information.
- Legal Compliance: We may disclose your information when required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security:
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention:
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we securely delete or anonymize it.
6. Your Rights:
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Objection: You can object to the processing of your personal information.
- Withdraw Consent: You can withdraw your consent to marketing communications at any time.
To exercise these rights, please contact us at hello@thewokedesign.com.
7. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience and collect website usage data. You can control cookies through your browser settings.
8. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy:
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.
10. Changes to This Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.
If you have any questions about these Terms of Service, please contact us at hello@thewokedesign.com.
